Superior Solutions LLC respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains how we collect, use, store, and protect information when you contact us, request a quote, schedule a service, subscribe to updates, or use our website.

Information We Collect

We may collect information that you voluntarily provide, including your name, email address, telephone number, company name, property details, requested service, preferred schedule, and the contents of your message. Please do not submit passwords, financial information, building access codes, medical records, or other highly sensitive information through a general website form.

Our website may also collect limited technical information automatically, including your IP address, browser type, device information, pages visited, referring website, access time, and general website activity. This information helps us maintain website security, understand visitor activity, and improve website performance.

How We Use Your Information

We may use your information to respond to inquiries, prepare quotations, confirm appointments, schedule services, communicate about cleaning or maintenance work, provide customer support, and maintain business records.

When you have provided permission, we may also use your contact information to send newsletters, service updates, or promotional messages. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or contacting us directly.

Cookies

Our website may use cookies and similar technologies to support website functionality, improve security, remember preferences, and understand how visitors use the website. You may control or disable cookies through your browser settings, although some website features may not function properly when cookies are blocked.

Sharing of Information

Superior Solutions LLC does not sell your personal information. We may share information with trusted providers that assist with website hosting, email communications, analytics, security, accounting, legal services, or the completion of requested work.

We may also disclose information when required by law, legal process, government request, safety concern, fraud investigation, or the protection of our rights, property, customers, or personnel.

Data Security and Retention

We use reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website or electronic storage system can be guaranteed to be completely secure.

Information is retained only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, and comply with legal, accounting, insurance, or tax requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information that we maintain about you. You may also have the right to withdraw consent or opt out of certain marketing communications.

We may request reasonable information to verify your identity before processing a privacy request.

Third-Party Links

Our website may contain links to third-party websites, maps, social media platforms, or other external services. Superior Solutions LLC is not responsible for the privacy, security, content, or practices of third-party services.

Children’s Privacy

Our website and commercial services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Policy Updates

We may update this Privacy Policy when our website, services, or legal obligations change. The revised policy will be posted on this page with an updated effective date.